FAQ's

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Frequently Asked Questions

Everything You Need to Know About Mobile IV Therapy

Select your treatment.  Enter your appointment location and billing information. Complete your Health History form to be reviewed by one of our licensed physicians. Our Team arrives at the scheduled time. You relax in the privacy of your home, office, or hotel.

It varies depending on your specific treatment, but most treatments are completed within 30 to 60 minutes.

Many health plans may reimburse for IV services on request. If you have a health spending account, you may be able to use this to cover the cost of a portion, or all, of your IV treatment.  An invoice for our services can be provided for you to submit to your insurance company.  Just send an email to our customer service team. 

The IV solutions are formulated with a blend of vitamins, minerals and antioxidants mixed in a balanced salt solution (i.e.  normal saline). We source our ingredients from a variety of reputable Canadian medical suppliers and pharmacies. 

Almost anyone. Patients with certain medical conditions may not be appropriate for our treatment. After booking an appointment, your health history will be reviewed to ensure you are a candidate for your selected treatment. IV’s are safe for pregnant and breastfeeding patients, however, if you are pregnant we request that you consult with your obstetrician regarding the safety of IV treatments.

Mild side effects during the treatment, such as a “head rush” or warm sensation may occur with certain ingredients. Following your treatment, a small bruise may occur at the site of the needle insertion.

The frequency of IV treatments should be tailored to your specific health concerns and goals. For some individuals, this can mean weekly or biweekly IV’s for a specific period of time, whereas others may only need a boost to support optimal nutrient levels every few months. Consult with our registered medical professionals about the optimal regimen for you. 

Our team is composed of licensed medical professionals that have over three years of I.V. placement and infusion experience. We use a pediatric size I.V. so at most you may feel a tiny pinch. We also offer pre-IV topical pain creams or patches to minimize discomfort. 

We provide service for private parties (large and small) in almost any setting. We also offer special discounts for large groups. Please visit our contact page and include your group size and event details. A member from our team will contact you right away.

Coverage for IV therapy varies depending on your individual insurance plan. While some health plans, HSAs (Health Spending Accounts), or FSAs (Flexible Spending Accounts) may reimburse part of the cost, others may not.

Important Note:

Due to the wide range of insurance providers and policy types, ZipDrip does not verify insurance coverage on your behalf. We recommend contacting your insurance provider directly to confirm if wellness IV therapy, hydration treatments, or vitamin infusions are eligible under your plan.

Receipts & Documentation:

We provide detailed receipts upon request, which you can submit to your provider for potential reimbursement.

Tip: Ask your insurance if they cover “out-of-hospital IV hydration or nutrient therapy administered by a licensed nurse.”

What Our Customers Say About Us?

  • C Jmc
    Kaycee was great, very friendly and professional. Looked after what my wife needed who has been in and out of the hospital for the last 3 years. We have booked follow up appointments with Kaycee
  • ashleyd890
    Such an amazing experience. It was very professional, calming and informing. Kaycee was great! She made the experience very chill and I am definitely going back. They have so many different options to choose from that benefits you specifically. Highly recommend!
  • Stephen Elliot
    I was very happy with the service. The ladies that administered the therapy were registered nurses and were very friendly and professional
  • Sasha Idema
    What a great service! I have been feeling sick all week and needed a booster and Annika was great! Would absolutely recommend.
  • gary alexander
    Excellent service and Kelly was professional and easy to talk to...could not ask for a better experience
  • Kaley Merritt
    Would highly recommend! I had the Recovery Premium with Breanna, she was amazing and made the whole experience super comfortable! The connivence and comfort of having IV therapy in your own home is incredible and really makes the experience enjoyable. I began feeling the benefits right away after coming off a weekend of being sick. I would definitely do this again, although I recommend booking in advance as getting a same day appointment was difficult, so plan ahead!
  • B T
    Great experience, friendly helpful and made you feel comfortable thanks
  • Ashley Escárraga
    I requested a recovery IV for gastritis symptoms I was experiencing. Not only was the staff so accommodating to visit my home the same day as my request, but the nurse Kaycee was at my doorstep in less than an hour and a half. She was extremely kind and knowledgeable and I felt very comfortable throughout the whole process! I definitely would use this service again, it was one of the best experiences I’ve had with a nurse in Vancouver. Thank you, Kaycee!