Terms and Conditions

1. Services Provided ZipDrip offers mobile IV hydration, vitamin therapy, and wellness treatments. Our services are administered by qualified medical professionals. However, they are not a substitute for professional medical advice, diagnosis, or treatment.

2. Eligibility By booking an appointment, you confirm that you:

Are at least 18 years old or have parental/guardian consent.

Have disclosed all relevant medical history and conditions.

Understand that ZipDrip reserves the right to decline service based on health considerations.

3. Medical Disclaimer

Our treatments are elective and not intended to diagnose, cure, or prevent any disease.

We recommend consulting a physician before receiving IV therapy, especially if you have underlying medical conditions.

Informed consent is required before treatment.

4. Bookings & Cancellations

Appointments must be scheduled in advance through our website or customer service.

Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may be subject to a cancellation fee.

5. Payment & Refunds

Payment is due at the time of service via accepted payment methods.

Refunds are only issued under exceptional circumstances, subject to management approval.

Prices are subject to change without prior notice.

6. Liability & Waiver

By using our services, you agree to release ZipDrip, its staff, and affiliates from any liability for adverse reactions or complications.

You acknowledge that IV therapy involves risks, including but not limited to allergic reactions, bruising, or infection.

7. Privacy & Data Protection

We collect and store personal information in accordance with our Privacy Policy.

Your information is confidential and will not be shared without consent, except as required by law.

8. ZipDrip SMS Messaging Program

The ZipDrip SMS Messaging Program provides appointment confirmations, appointment reminders, service updates, customer support messages, promotional offers, and other communications related to ZipDrip’s services. Message frequency varies.

By opting into the ZipDrip SMS Messaging Program, you consent to receive text messages from ZipDrip at the mobile number you provided.

You may cancel the SMS service at any time by replying STOP to any message you receive from ZipDrip. After you send STOP, we will send you an SMS confirming that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from the program.

To rejoin the program after opting out, sign up again using the same method you originally used to subscribe.

If you experience issues with the messaging program, reply HELP for assistance. You may also contact ZipDrip at info@zipdrip.ca or 778-910-0075.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply to messages sent to you from ZipDrip and messages sent by you to ZipDrip. Message frequency varies. Contact your wireless provider if you have questions about your text messaging or data plan.

For information about how ZipDrip collects, uses, and protects personal information, please review our Privacy Policy: https://zipdrip.ca/privacy-policy/

The ZipDrip SMS Messaging Program is operated in accordance with applicable carrier requirements and messaging industry standards.

ZipDrip intends to comply with all applicable federal, provincial, state, and local laws and regulations governing SMS communications.

9. Changes to Terms & Conditions ZipDrip reserves the right to update these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.

10. Contact Information For questions regarding these Terms, please contact us at: info@zipdrip.ca or call us at 778-910-0075